Privacy Policy

Welcome to our online platform. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site and use our service for comparing SIM cards and mobile data plans in Spain.

The data controller responsible for the processing of your personal data in relation to this service is the entity operating digiestop, located at Passeig de Gràcia 15, 08007 Barcelona, Spain.

Information We Collect

We collect information to provide and improve our service to you. The types of information we collect include:

Automatically Collected Information:

When you access or use our site, we automatically collect certain information about your device and usage. This may include your IP address, browser type, device type, operating system, referring URLs, pages viewed, links clicked, and other usage data. This information helps us understand how users interact with our service and troubleshoot technical issues.

Cookies and Tracking Technologies:

We use cookies and similar tracking technologies (like pixels and web beacons) to collect information about your browsing behavior. These technologies help us analyze site traffic, personalize your experience, and improve our service. You can manage your cookie preferences through your browser settings.

Information You Provide:

While using our service for comparison, you typically do not provide personal data directly unless you choose to contact us. If you send us a query or communicate with us via the contact address provided, we will process the information included in your communication to respond to your request.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To operate, maintain, and provide the features and functionality of our site and service.
  • To understand and analyze how you use our service and improve our offerings.
  • To personalize your experience on our site.
  • To monitor and analyze trends, usage, and activities in connection with our service.
  • To detect, prevent, and address technical issues and security incidents.
  • To comply with legal obligations and protect our legal rights.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Our legitimate interests in operating, maintaining, and improving our service, analyzing user behavior for optimization, and ensuring the security of our platform. We make sure these interests are balanced against your rights and freedoms.
  • Your consent, where applicable (e.g., for certain non-essential cookies or if you provide personal data when contacting us for specific purposes).
  • To comply with legal obligations.

Data Sharing

We may share your information with third parties in the following circumstances:

Service Providers:

We may share information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf (e.g., analytics providers, hosting services). These third parties are bound by contractual obligations to keep your information confidential and use it only for the purposes for which we disclose it to them.

Legal Requirements:

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Aggregate or Anonymized Data:

We may share aggregated or anonymized information that does not directly identify you for various purposes, including analytics, research, and marketing.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your data for these purposes, we will securely delete or anonymize it.

Your Data Protection Rights

Under applicable data protection law, including the General Data Protection Regulation (GDPR), you have certain rights regarding your personal data:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions (e.g., processing based on legitimate interests).
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • The right to withdraw consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us in writing at the address provided below. We may ask you to verify your identity before responding to such requests.

You also have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work, or where an alleged infringement of data protection law occurred. In Spain, the relevant authority is the Agencia Española de Protección de Datos (AEPD).

Cookies

Our site uses cookies. Cookies are small text files placed on your device that collect standard internet log information and visitor behavior information. This information is used to track visitor use of the site and to compile statistical reports on site activity. You can set your browser not to accept cookies, and the aforementioned websites tell you how to remove cookies from your browser. However, in a few cases, some of our site features may not function as a result.

Security of Your Information

We use reasonable administrative, technical, and physical security measures designed to protect your personal data. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee that your information will not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

Links to Other Websites

Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our service is not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If we become aware that we have collected personal data from a child under age 16 without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will post the new Privacy Policy on this page. Changes to this Privacy Policy are effective when they are posted on this page. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us in writing at:

Passeig de Gràcia 15
08007 Barcelona
Spain